Política de privacidad
Este es un resumen de nuestra nueva política de privacidad que entra en vigor el 1 de agosto de 2018. La política detallada (a continuación) sigue la misma estructura que este resumen y constituye el documento legal real.
Nuestro compromiso de privacidad: SonoSuite nunca ha vendido su información a otra persona para publicidad, ni ha ganado dinero mostrándole anuncios de otras personas, y nunca lo haremos. Esta política le indica qué información recopilamos de usted, qué hacemos con ella, quién puede acceder a ella y qué puede hacer usted al respecto.
Parte I: Información que SonoSuite recopila y controla
Sólo recopilamos la información que realmente necesitamos. Parte de ella es información que usted nos proporciona activamente cuando se registra para obtener una cuenta, solicita asistencia al cliente o utiliza nuestros servicios. Cuando visita nuestros sitios web o utiliza nuestro software, registramos automáticamente algunos datos básicos, como la forma en que llegó al sitio, por dónde navegó y qué funciones y ajustes utilizó. Utilizamos esta información para mejorar nuestros sitios web y servicios y para impulsar el desarrollo de nuevos productos. Si inicia sesión en uno de nuestros productos a través de un proveedor de servicios de autenticación como LinkedIn o Google, éste nos transmitirá su información de contacto. Utilizaremos esa información para completar la solicitud que nos hizo. Si interactúa con nuestra marca en las redes sociales (por ejemplo, si le gusta, comenta, retuitea, menciona o nos sigue), tendremos acceso a sus interacciones y a la información de su perfil. Utilizaremos sus datos para prestarle los servicios que nos solicite, crear y mantener sus cuentas y vigilar la actividad no autorizada en las mismas. También la utilizamos para comunicarnos con usted acerca de los servicios que está utilizando, sus solicitudes de atención al cliente, nuevos productos que puedan gustarle, oportunidades para que nos dé su opinión y actualizaciones de políticas. Analizamos la información que recopilamos para comprender las necesidades de los usuarios y mejorar nuestros sitios web y servicios. En la mayoría de los casos, contamos con su consentimiento o necesitamos la información para prestar el servicio que nos ha solicitado. Cuando no sea así, debemos demostrar que tenemos otra base jurídica, como nuestros legítimos intereses comerciales. También puede desactivar las cookies para evitar que su navegador nos proporcione información, pero si lo hace, es posible que algunas funciones del sitio web no funcionen correctamente. Si compartimos su información con otras partes (como proveedores de servicios o registradores de dominios), deben tener medidas de seguridad adecuadas y una razón válida para utilizar su información, normalmente para servirle a usted.El Espacio Económico Europeo (EEE) proporciona ciertos derechos a los titulares de los datos (incluido el acceso, la rectificación, la supresión, la restricción del procesamiento, la portabilidad de datos y el derecho a oponerse y a reclamar). SonoSuite se compromete a proporcionarle los mismos derechos con independencia de su lugar de residencia. Cuando ya no tengamos una necesidad legítima de procesar su información, la eliminaremos, anonimizaremos o aislaremos, según proceda.
Nuestro compromiso de privacidad: SonoSuite nunca ha vendido su información a otra persona para publicidad, ni ha ganado dinero mostrándole anuncios de otras personas, y nunca lo haremos. Esta política le indica qué información recopilamos de usted, qué hacemos con ella, quién puede acceder a ella y qué puede hacer usted al respecto.
Parte I: Información que SonoSuite recopila y controla
Sólo recopilamos la información que realmente necesitamos. Parte de ella es información que usted nos proporciona activamente cuando se registra para obtener una cuenta, solicita asistencia al cliente o utiliza nuestros servicios. Cuando visita nuestros sitios web o utiliza nuestro software, registramos automáticamente algunos datos básicos, como la forma en que llegó al sitio, por dónde navegó y qué funciones y ajustes utilizó. Utilizamos esta información para mejorar nuestros sitios web y servicios y para impulsar el desarrollo de nuevos productos. Si inicia sesión en uno de nuestros productos a través de un proveedor de servicios de autenticación como LinkedIn o Google, éste nos transmitirá su información de contacto. Utilizaremos esa información para completar la solicitud que nos hizo. Si interactúa con nuestra marca en las redes sociales (por ejemplo, si le gusta, comenta, retuitea, menciona o nos sigue), tendremos acceso a sus interacciones y a la información de su perfil. Utilizaremos sus datos para prestarle los servicios que nos solicite, crear y mantener sus cuentas y vigilar la actividad no autorizada en las mismas. También la utilizamos para comunicarnos con usted acerca de los servicios que está utilizando, sus solicitudes de atención al cliente, nuevos productos que puedan gustarle, oportunidades para que nos dé su opinión y actualizaciones de políticas. Analizamos la información que recopilamos para comprender las necesidades de los usuarios y mejorar nuestros sitios web y servicios. En la mayoría de los casos, contamos con su consentimiento o necesitamos la información para prestar el servicio que nos ha solicitado. Cuando no sea así, debemos demostrar que tenemos otra base jurídica, como nuestros legítimos intereses comerciales. También puede desactivar las cookies para evitar que su navegador nos proporcione información, pero si lo hace, es posible que algunas funciones del sitio web no funcionen correctamente. Si compartimos su información con otras partes (como proveedores de servicios o registradores de dominios), deben tener medidas de seguridad adecuadas y una razón válida para utilizar su información, normalmente para servirle a usted.El Espacio Económico Europeo (EEE) proporciona ciertos derechos a los titulares de los datos (incluido el acceso, la rectificación, la supresión, la restricción del procesamiento, la portabilidad de datos y el derecho a oponerse y a reclamar). SonoSuite se compromete a proporcionarle los mismos derechos con independencia de su lugar de residencia. Cuando ya no tengamos una necesidad legítima de procesar su información, la eliminaremos, anonimizaremos o aislaremos, según proceda.
Parte II: Información que SonoSuite procesa en su nombre
Si maneja datos de otras personas mediante SonoSuite, como información sobre sus clientes o empleados, nos está confiando esos datos para que los procesemos. Los datos que nos confía para su procesamiento se denominan datos de servicio. Nosotros los protegemos, limitamos el acceso a ellos y sólo los procesamos siguiendo sus instrucciones. Puede acceder a ellos, compartirlos a través de integraciones de terceros y solicitar que los exportemos o eliminemos.Conservamos los datos de su cuenta mientras decida utilizar los servicios de SonoSuite. Una vez que cancele su cuenta, sus datos se eliminarán automáticamente de nuestra base de datos activa en un plazo de 6 meses y de nuestras copias de seguridad en un plazo de 3 meses.Si se encuentra en el Espacio Económico Europeo y cree que alguien nos ha confiado su información para que la procesemos (por ejemplo, su distribuidor de música), puede solicitarnos determinadas acciones en relación con sus datos. Para ejercer esos derechos de datos, póngase en contacto con la persona o empresa que nos confió los datos y trabajaremos con ellos en su solicitud.
Parte III: Generalidades
Hay algunas limitaciones a la privacidad que podemos prometerle. Revelaremos información personal si es necesario para cumplir una obligación legal, prevenir el fraude, hacer cumplir un acuerdo o proteger la seguridad de nuestros usuarios. Actualmente no respetamos las señales Do Not Track de los navegadores de Internet; cuando surja una norma universal para procesarlas, la seguiremos.Los sitios web de terceros y los widgets de las redes sociales tienen sus propias políticas de privacidad. Compruebe siempre la política de privacidad correspondiente antes de compartir información personal con terceros.Siempre puede ponerse en contacto con nosotros para: hacer preguntas sobre nuestras prácticas de privacidad, solicitar un anexo de procesamiento de datos que cumpla con el GDPR, alertarnos si cree que hemos recopilado datos personales de un menor o solicitar que eliminemos su información personal de nuestros blogs o foros.Si está utilizando nuestros servicios, nos pondremos en contacto con usted para informarle si realizamos cambios importantes en nuestra política de privacidad.Política de privacidadAlgunas páginas de nuestros sitios web pueden contener enlaces a sitios web que no están vinculados a esta Política de privacidad. Si envía su información personal a cualquiera de estos sitios de terceros, su información personal se regirá por sus políticas de privacidad. Como medida de seguridad, le recomendamos que no comparta ninguna información personal con estos terceros a menos que haya comprobado sus políticas de privacidad y se haya asegurado de sus prácticas de privacidad.
Parte II: Información que SonoSuite procesa en su nombre
Si maneja datos de otras personas mediante SonoSuite, como información sobre sus clientes o empleados, nos está confiando esos datos para que los procesemos. Los datos que nos confía para su procesamiento se denominan datos de servicio. Nosotros los protegemos, limitamos el acceso a ellos y sólo los procesamos siguiendo sus instrucciones. Puede acceder a ellos, compartirlos a través de integraciones de terceros y solicitar que los exportemos o eliminemos.Conservamos los datos de su cuenta mientras decida utilizar los servicios de SonoSuite. Una vez que cancele su cuenta, sus datos se eliminarán automáticamente de nuestra base de datos activa en un plazo de 6 meses y de nuestras copias de seguridad en un plazo de 3 meses.Si se encuentra en el Espacio Económico Europeo y cree que alguien nos ha confiado su información para que la procesemos (por ejemplo, su distribuidor de música), puede solicitarnos determinadas acciones en relación con sus datos. Para ejercer esos derechos de datos, póngase en contacto con la persona o empresa que nos confió los datos y trabajaremos con ellos en su solicitud.
Parte III: Generalidades
Hay algunas limitaciones a la privacidad que podemos prometerle. Revelaremos información personal si es necesario para cumplir una obligación legal, prevenir el fraude, hacer cumplir un acuerdo o proteger la seguridad de nuestros usuarios. Actualmente no respetamos las señales Do Not Track de los navegadores de Internet; cuando surja una norma universal para procesarlas, la seguiremos.Los sitios web de terceros y los widgets de las redes sociales tienen sus propias políticas de privacidad. Compruebe siempre la política de privacidad correspondiente antes de compartir información personal con terceros.Siempre puede ponerse en contacto con nosotros para: hacer preguntas sobre nuestras prácticas de privacidad, solicitar un anexo de procesamiento de datos que cumpla con el GDPR, alertarnos si cree que hemos recopilado datos personales de un menor o solicitar que eliminemos su información personal de nuestros blogs o foros.Si está utilizando nuestros servicios, nos pondremos en contacto con usted para informarle si realizamos cambios importantes en nuestra política de privacidad.Política de privacidadAlgunas páginas de nuestros sitios web pueden contener enlaces a sitios web que no están vinculados a esta Política de privacidad. Si envía su información personal a cualquiera de estos sitios de terceros, su información personal se regirá por sus políticas de privacidad. Como medida de seguridad, le recomendamos que no comparta ninguna información personal con estos terceros a menos que haya comprobado sus políticas de privacidad y se haya asegurado de sus prácticas de privacidad.
Política de privacidad
Compromiso de privacidad deSonoSuite
Solicitamosla menor cantidad de información necesaria, recopilando sólo la que consideramos esencial para hacer negocios o para la transacción específica en cuestión.El objetivo de esta política es explicitar la información que recopilamos sobre nuestros clientes y usuarios, cómo la utilizaremos y cómo no lo haremos. Lamentablemente, esta política es más larga de lo que nos gustaría, pero debemos abordar sin ambigüedades todos los casos pertinentes. Intentaremos mantener un lenguaje sencillo y directo en la medida de lo posible
Ámbito de aplicaciónde esta política de privacidad
Estapolítica de privacidad se aplica a todos los sitios web de SonoSuite que tengan un enlace a ella. También se aplica a los productos y servicios proporcionados por SonoSuite a través de estos sitios web. Esta Política de privacidad no se aplica a ninguno de nuestros sitios web, productos o servicios que tengan una política de privacidad independiente.
EstaPolítica de privacidad se divide en tres partes:
Parte I: Información que SonoSuite recopila y controla
Estaparte trata sobre cómo SonoSuite recopila y utiliza la información sobre los visitantes del sitio web, los clientes potenciales, los usuarios de los productos y servicios de SonoSuite y otras personas que se ponen en contacto con SonoSuite a través de formularios o direcciones de correo electrónico publicadas o vinculadas a nuestros sitios web.
ParteII - Información que SonoSuite procesa en su nombre
Estaparte trata sobre cómo SonoSuite gestiona los datos que usted confía a SonoSuite cuando utiliza nuestros productos y servicios, o cuando comparte cualquier información personal o confidencial con nosotros al solicitar asistencia al cliente.
ParteIII - General
Esta partetrata sobre temas que son relevantes tanto para la Parte I como para la Parte II, y otros temas generales como los compromisos de seguridad de SonoSuite y cómo le informaremos cuando cambiemos esta Política de privacidad.
Part I – Information SonoSuite collects and controlsWhat information SonoSuite collects
We collect information about you only if we need the information for some legitimate purpose. SonoSuite will have information about you only if (a) you have provided the information yourself, (b) SonoSuite has automatically collected the information, or (c) SonoSuite has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
Information that you provide us
Account signup : When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name, tax ID and country to complete the account signup process. You’ll also be required to use an email address and a password for accessing the created account.Payment processing : When you start to actively use your account, we ask you to provide your name, contact information, and credit card information or other payment account information. In all cases, your credit card information is stored and processed by our Payment Gateway Service Provider, not by us.
During the payment they inform you about their privacy and security policies, make sure you read them carefully.
3. Testimonials : When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at privacy@sonosuite.com
4. Interactions with SonoSuite : We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
Information that we collect automaticallyInformation from browsers, devices and servers : When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
2. Information from first party cookies and tracking technologies : We use temporary and permanent cookies to identify users of our services and to enhance user experience. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We use first-party and third-party cookies on our websites.You can learn more about the cookies used on our websites here .
We also use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.
3. Information from application logs and mobile analytics : We collect information about your use of our services from application logs and in-house usage analytics tools, and use it to understand how your business use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
Information that we collect from third parties
Signups using OpenID authentication service providers: You can log in to SonoSuite Services using supported OpenID authentication service providers such as Soundcloud, Facebook and Google. These services will authenticate your identity and give you the option to share certain personal information with us, such as your name and email address.Information from social media sites and other publicly available sources : When you interact or engage with us on social media sites such as Facebook, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, or better understand user reactions and issues. We must tell you that once collected, this information may remain with us even if you delete it from the social media sites. SonoSuite may also add and update information about you, from other publicly available sources.
Purposes for using information
In addition to the purposes mentioned above, we may use your information for the following purposes:To communicate with you (such as through email) about products that you have downloaded and services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices; To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you; To ask you to participate in surveys, or to solicit feedback on our products and services;To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing website and mail hosting, and backing up and restoring your data; To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services; To provide customer support, and to analyze and improve our interactions with customers;To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of SonoSuite, SonoSuite’s users, third parties and the public;To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you;To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;To monitor and improve marketing campaigns and make suggestions relevant to the user.
Legal bases for collecting and using information
Legal processing bases applicable to SonoSuite : If you are an individual from the European Economic Area (EEA), our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of SonoSuite or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.Withdrawal of consent : Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.Legitimate interests notice : Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.
Your choice in information use
Opt out of non-essential electronic communications : You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.Disable cookies : You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.Optional information : You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites
.Who we share your information with
We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.Employees and independent contractors : Employees and independent contractors have access to the information covered in Part I on a need-to-know basis. We require all employees and independent contractors of SonoSuite group entities to follow this Privacy Policy for personal information that we share with them.Third-party service providers : We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Other cases : Other scenarios in which we may share the same information covered under Parts I and II are described in Part III.Your rights with respect to information we hold about you as a controllerIf you are in the European Economic Area (EEA), you have the following rights with respect to information that SonoSuite holds about you. SonoSuite undertakes to provide you the same rights no matter where you choose to live.Right to access : You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information’s source, purpose and period of processing, and the persons to whom the information is sharedRight to rectification : You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.Right to erasure : You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.Right to restriction of processing : You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Right to data portability : You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.Right to object : You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.Right to complain : You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
Retention of informationWe retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.
Part I – Information SonoSuite collects and controlsWhat information SonoSuite collects
We collect information about you only if we need the information for some legitimate purpose. SonoSuite will have information about you only if (a) you have provided the information yourself, (b) SonoSuite has automatically collected the information, or (c) SonoSuite has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
Information that you provide us
Account signup : When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name, tax ID and country to complete the account signup process. You’ll also be required to use an email address and a password for accessing the created account.Payment processing : When you start to actively use your account, we ask you to provide your name, contact information, and credit card information or other payment account information. In all cases, your credit card information is stored and processed by our Payment Gateway Service Provider, not by us.
During the payment they inform you about their privacy and security policies, make sure you read them carefully.
3. Testimonials : When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at privacy@sonosuite.com
4. Interactions with SonoSuite : We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
Information that we collect automaticallyInformation from browsers, devices and servers : When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
2. Information from first party cookies and tracking technologies : We use temporary and permanent cookies to identify users of our services and to enhance user experience. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We use first-party and third-party cookies on our websites.You can learn more about the cookies used on our websites here .
We also use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.
3. Information from application logs and mobile analytics : We collect information about your use of our services from application logs and in-house usage analytics tools, and use it to understand how your business use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
Information that we collect from third parties
Signups using OpenID authentication service providers: You can log in to SonoSuite Services using supported OpenID authentication service providers such as Soundcloud, Facebook and Google. These services will authenticate your identity and give you the option to share certain personal information with us, such as your name and email address.Information from social media sites and other publicly available sources : When you interact or engage with us on social media sites such as Facebook, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, or better understand user reactions and issues. We must tell you that once collected, this information may remain with us even if you delete it from the social media sites. SonoSuite may also add and update information about you, from other publicly available sources.
Purposes for using information
In addition to the purposes mentioned above, we may use your information for the following purposes:To communicate with you (such as through email) about products that you have downloaded and services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices; To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you; To ask you to participate in surveys, or to solicit feedback on our products and services;To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing website and mail hosting, and backing up and restoring your data; To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services; To provide customer support, and to analyze and improve our interactions with customers;To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of SonoSuite, SonoSuite’s users, third parties and the public;To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you;To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;To monitor and improve marketing campaigns and make suggestions relevant to the user.
Legal bases for collecting and using information
Legal processing bases applicable to SonoSuite : If you are an individual from the European Economic Area (EEA), our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of SonoSuite or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.Withdrawal of consent : Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.Legitimate interests notice : Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.
Your choice in information use
Opt out of non-essential electronic communications : You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.Disable cookies : You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.Optional information : You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites
.Who we share your information with
We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.Employees and independent contractors : Employees and independent contractors have access to the information covered in Part I on a need-to-know basis. We require all employees and independent contractors of SonoSuite group entities to follow this Privacy Policy for personal information that we share with them.Third-party service providers : We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Other cases : Other scenarios in which we may share the same information covered under Parts I and II are described in Part III.Your rights with respect to information we hold about you as a controllerIf you are in the European Economic Area (EEA), you have the following rights with respect to information that SonoSuite holds about you. SonoSuite undertakes to provide you the same rights no matter where you choose to live.Right to access : You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information’s source, purpose and period of processing, and the persons to whom the information is sharedRight to rectification : You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.Right to erasure : You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.Right to restriction of processing : You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Right to data portability : You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.Right to object : You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.Right to complain : You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
Retention of informationWe retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.
ParteII - Información que SonoSuite procesa en su nombreInformación confiada a SonoSuite y finalidad Información proporcionada en relación con los servicios: Puede confiar información que usted o su organización ("usted") controle, a SonoSuite en relación con el uso de nuestros servicios o para solicitar asistencia técnica para nuestros productos. Esto incluye información relativa a sus clientes y sus empleados (si usted es un controlador) o datos que usted posee y utiliza en nombre de otra persona para un fin específico, como un cliente al que presta servicios (si usted es un procesador). Los datos pueden almacenarse en nuestros servidores cuando utiliza nuestros servicios, o bien transferirse o compartirse con nosotros como parte de una solicitud de asistencia técnica u otros servicios.Toda la información confiada a SonoSuite se denomina colectivamente "datos de servicio"
Propiedad y control de sus datos de servicio
Reconocemosque usted es el propietario de sus datos de servicio. Le proporcionamos un control total de sus datos de servicio ofreciéndole la posibilidad de (i) acceder a sus datos de servicio, (ii) compartir sus datos de servicio a través de integraciones de terceros compatibles y (iii) solicitar la exportación o eliminación de sus datos de servicio.
Cómoutilizamoslos datos de servicioProcesamos sus datos de servicio cuando nos proporciona instrucciones a través de los distintos módulos de nuestros servicios. Por ejemplo, al generar una factura, se utilizará información como el nombre y la dirección de su cliente para generar la factura.
Conquiéncompartimos los datos de servicio
Subprocesadoresde terceros : Para proporcionar servicios y asistencia técnica para nuestros productos, SonoSuite contrata a otros terceros.Empleados y contratistas independientes: Podemos proporcionar acceso a sus datos de servicio a nuestros empleados y personas que son contratistas independientes SonoSuite involucrados en la prestación de los servicios (colectivamente nuestros "empleados") para que puedan (i) identificar, analizar y resolver errores, (ii) verificar manualmente los correos electrónicos reportados como spam para mejorar la detección de spam, o (iii) verificar manualmente las imágenes escaneadas que nos envíe para verificar las identidades de los titulares de derechos de los contenidos distribuidos. Nos aseguramos de que el acceso de nuestros empleados a los datos de su servicio esté restringido a personas concretas, y de que se registre y audite. Nuestros empleados también tendrán acceso a los datos que usted comparta conscientemente con nosotros para asistencia técnica o para importar datos a nuestros productos o servicios. Comunicamos nuestras directrices de privacidad y seguridad a nuestros empleados y aplicamos estrictamente las salvaguardas de privacidad dentro de SonoSuite.Integraciones de terceros que ha habilitado : La mayoría de nuestros productos y servicios admiten integraciones con productos y servicios de terceros. Si decide habilitar las integraciones de terceros, es posible que permita a estos acceder a su información de servicio y a su información personal. Le recomendamos que revise las prácticas de privacidad de los servicios y productos de terceros antes de habilitar las integraciones con ellos.Otros casos: Otros escenarios en los que podemos compartir información que son comunes a la información cubierta en las Partes I y II se describen en la Parte III.
Retenciónde la información
Conservamoslos datos de su cuenta mientras decida utilizar los Servicios de SonoSuite. Una vez que cancele su cuenta de usuario de SonoSuite, sus datos se eliminarán de la base de datos activa durante la siguiente limpieza que se realiza cada 6 meses. Los datos eliminados de la base de datos activa se eliminarán de las copias de seguridad transcurridos 3 meses.
Solicitudes de los interesados
Siprocede del Espacio Económico Europeo y cree que almacenamos, utilizamos o procesamos su información en nombre de uno de nuestros clientes, póngase en contacto con el cliente si desea acceder, rectificar, borrar, restringir u oponerse al procesamiento, o exportar sus datos personales. Le ayudaremos a responder a su solicitud en un plazo razonable.
Part III– General
Children’s personal information
Our products and services are not directed to individuals under 16. SonoSuite does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to privacy@sonosuite.com with the details, and we will take the necessary steps to delete the information we hold about that child.
How secure is your information
At SonoSuite, we take data security very seriously. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us.Data Protection OfficerWe have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to privacy@sonosuite.com or by writing to: Data Protection Officer, SonoSuite, Trafalgar 10, pral 1, 08010 Barcelona, Spain.Do Not Track (DNT) requestsSome internet browsers have enabled ‘Do Not Track’ (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don’t wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.
External links on our websites
Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.
Disclosures in compliance with legal obligations
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
Enforcement of our rights
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
Business Transfers
In the event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.
Compliance with this Privacy Policy
We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to privacy@sonosuite.com. We’ll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.
Notification of changes
We may modify the Privacy Policy at any time, upon notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days’ advance notice of the changes by email to your primary email address. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your personal information is used, you should check back at www.sonosuite.com/privacy-policy periodically.
More about your privacy
SonoSuite informs you that the personal data that you provide by filling in this form will be processed by SonoSuite S.L. as responsible party for this website.The purpose of the collection and processing of personal data that we gather is to manage the request you make in this contact form and, if you accept it, to send you our newsletter with information about our services and news from the music industry.The legitimation is made through the consent of the interested party.We inform you that the data you provide will be located in the servers of Zoho (provider of automated marketing software) located in the US and hosted by the EU-US Privacy Shield.You can exercise your rights of access, rectification, limitation and suppression of the data on privacy@sonosuite.comas well as the right to file a claim with a control authority.
